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The Evolution of the Educated Customer
October 2013 Some recently published research indicates that smartphone users keep their devices within arm’s reach 90 percent of the day. Can you imagine? So, it should be no surprise that smartphone...
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Hidden Statements: What Your Showroom Property is Telling Customers
November 20, 2013 In our omni-channel retail universe, much of our focus tends to be on the condition of our online presence. And with good reason—online commerce may only be 7 percent of overall...
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